Frequently Asked Questions

- What payment forms do you accept?
  Personal checks, credit cards, money orders, USA Forever stamps (market value).
- Do you maintain a fully-stocked inventory?
  Yes.
- What is your refund policy?
  100% refund within 30 days of receipt of order.
- How soon will package be shipped?
  Packages will be shipped once a week.
- How long will it take for the package to arrive?*
  Generally, package will arrive within 3 business days after shipment.
- Do you offer any oils not on website?
  Our website includes all Riverside-approved oils, and other religious items.
- Which religious populations do you provide products for?
  Muslim, Wiccan, Pagan, Christian, Buddhist, Native American, etc.

PRODUCTION MANAGER CAN FILL 60 BOTTLES OF AROMA OILS EVERY 80 SECONDS

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*Once the package arrives at the prison, distribution is up to facility staff.

Addressing and meeting security needs of facilities within Riverside is an on-going priority of Prime Products USA!

THIS WEBSITE IS DESIGNED EXCLUSIVELY FOR USE BY Riverside County Sheriff’s Department, AND FAMILY MEMBERS.

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